For inquiries related to usage or gameplay within a particular World, please contact the Creator of that World directly.
Contacting the World Creator
- Log in to MapleStory Worlds through the Web app or program and select the World of the Creator you wish to contact.
- Click on the three dots below located next to the Play button.
- Select "Creator Inquiry".
- Select the proper inquiry between "General" or "Payment", input a title, and provide a detailed description of your inquiry. You may also attach reference images regarding your inquiry.
- Note: You may only provide an inquiry with a maximum of 100 characters.
Your inquiry has been successfully submitted to the Creator. Please allow some time for the Creator to respond.
Checking your Inquiry Status:
- Within the MapleStory Worlds application, navigate to the sidebar and locate the "More" option with three dots as seen below.
- Click on "World Inquiry", which will then open a new tab in your default browser.
- You are now able to see your past submitted inquiries in one tab and all inquiries submitted to you in another tab.
- You also have the option to delete you previously submitted inquiries by selecting the one you wish to delete. A "Delete" button will then appear below the inquiry.
You have now successfully located all the inquiries related to your account.